Frequently asked questions
Clear answers before your visit.
Practical information about appointments, insurance, telehealth, first visits, and safe communication.
Common questions
Useful details,
answered clearly.
01Is Shiraz Medical Group accepting new patients?+
The practice welcomes new patients. View current availability on the appointment page or call the office for scheduling help.
02Can I book online?+
Yes. The appointment page shows current configured availability and rechecks the selected time before confirmation.
03Are telehealth visits available?+
Telehealth is listed by the practice. Eligibility depends on the visit reason, patient location, clinical needs, and current rules.
04Which insurance plans are accepted?+
The current practice site describes broad participation. Network status and benefits can change, so verify with both the office and your plan.
05What should I bring to a first visit?+
Bring photo identification, an insurance card if applicable, a current medication list, and records requested by the office.
06Can I send a medical question through the website?+
Use a clinic-approved secure portal for private, non-emergency communication. Call 911 for life-threatening symptoms.
Your next step
Care begins with a conversation.
Find the right visit or call the Encino office for scheduling help.